A clear view of
your information.

Who operates this website

This website is operated by FEO LABO CO., LIMITED. Our contact details and business address are available on the Contact page.

When you visit

This is an informational website. It does not offer accounts, payments or contact forms, and we do not add advertising, analytics or tracking scripts.

The website is hosted by Cloudflare. To deliver pages and maintain network security, Cloudflare processes technical request information, which may include your IP address, browser information, requested URLs and the date and time of a request. Hosting and security systems may keep logs of this activity.

Cookies and local storage

The website itself does not set cookies or use local storage. We do not use non-essential cookies. Cloudflare may use strictly necessary security cookies when required to protect the service.

When you email us

If you choose to email us, we receive your email address and any information you include in your message, such as your name or attachments. We use this information to respond to your enquiry and manage the resulting correspondence.

Email is handled through our email service providers. Selecting an email link opens your chosen email application; no message is sent until you send it.

Service providers and retention

Our hosting and email providers process information as needed to operate their services. Processing may take place outside Hong Kong. Their own privacy notices also explain how they handle information.

We keep correspondence as needed to handle the enquiry and relevant business records. Technical logs are managed under the hosting provider’s practices and service settings.

Questions about your information

To ask about this notice or request access to, correction of or deletion of information you have sent us, email jason@feolabo.com. We will consider your request in light of the information we hold and any applicable obligations.

Changes to this notice

We may update this page if the website or its data handling changes. This notice applies to this company website; any future product or service may have its own privacy notice.